Check out our Frequently Asked Questions below. If you still need help please contact us.
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What Services do Saturday Dream Studio offer?
We offer a variety of custom design and merchandise services, including:
- Business branding and promotional merchandise
- Custom business apparel and uniforms
- School uniforms, activity shirts, and event apparel
- Bridal party shirts and wedding merchandise
- Birthday, family reunion, and celebration apparel
- Custom gifts and keepsakes for special occasions
- Personalized cups, tote bags, and stationery
- Event merchandise and souvenirs
- Branding consultations
- Marketing materials and promotional products
Whether you're celebrating a special occasion, promoting your business, or creating a memorable event, we're here to bring your vision to life.
What is the custom order process?
Start by submitting your order request with the details of your project. Visit our Digital Studio and complete the form that best identify your project. For Events complete this form. For weddings complete this form and for business branding/logo or school shirts complete this form. Once we review your request, we'll provide a custom quote for approval.
The custom order process includes the following:
- Order Request Submitted
- Quote Sent & Approved
- 50% Deposit Due
- Design Proof Created
- Customer Approves Design
- Production Begins
- Order Completed
- Remaining 50% Balance Due
- Pickup, Delivery, or Shipping Arranged ✨
Please note: Production timelines begin after deposit payment and final design approval are received.
When is the payment due?
A 50% non-refundable deposit is required once your quote is approved to secure your order and begin the design process.
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What happens after I pay the deposit?
We'll create your design proof and send it to you for review. Any approved revisions will be made before final sign-off.
Do I need to approve the design?
Yes. Production will not begin until you approve and sign off on the final design proof.
When does production begin?
Production begins after the design proof has been approved and the initial 50% deposit has been received.
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When is the remaining balance due?
The remaining 50% balance is due once production is complete and before your order is delivered, shipped, or picked up.
Can I make changes after approving my design?
Once a design has been approved and production has started, changes may not be possible and additional fees may apply.
I would like branded apparel or custom apparel. What type of file do you need?
For the best print quality, please provide your logo or artwork in a PNG, JPEG, or SVG digital file format. Vector files (SVG) are preferred whenever available.
If your logo requires rebuilding, recreating, resizing, cleaning up, or reformatting to meet production requirements, additional design fees may apply. We'll review your artwork and notify you of any applicable charges before work begins.